Shipping policy

Shipping Policy

At Fog & Sea, all products are made to order to ensure quality and reduce waste.

 

Processing Time

Orders are typically processed within 2–5 business days before shipping. Processing times may vary during busy periods or holidays.

Shipping Time

Once your order has been processed, estimated shipping times are as follows:

Canada: 5–10 business days

United States: 5–10 business days

International: 10–20 business days

 

Please note that these are estimated delivery times and may vary depending on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Delays

Fog & Sea is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at support@fogandsea.ca and we will work with you to resolve the issue.

Contact

If you have any questions about shipping, please contact us at support@fogandsea.ca.